Waterproof Glasses Case PU Leather Anti-knock Sunglasses Storage Box Soft Reading Glasses Bag Eyewear Accessories
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
GlassesUSA Nightmare: My $246 Disappeared, No Glasses, No Refund! 😠💸
My online shopping experience with GlassesUSA has been nothing short of a nightmare, and I feel compelled to share my story as a stark warning to others. They still haven't sent my refund for an order I never received, holding onto my hard-earned $246.00 from a glasses order placed on February 24th. The tracking number simply shows it stuck in Atlanta, Georgia, and all I got from their automated responses was "it is in transit from a BOT." This complete lack of service and accountability forced me to finally reach out directly, demanding answers and my money back because this company is atrocious.
Customer: I need to know what's happening with my order, #105081183. I placed it on February 24th, paid $246.00, and it's still stuck in Atlanta with no sign of movement. All I get are automated responses saying it's "in transit from a BOT"! CS Rep: I completely understand your frustration, and I'm very sorry to hear about this unacceptable delay and the lack of proper communication. Let me pull up your order #105081183 right now to investigate the shipping status and why your refund hasn't been processed. Customer: Investigate? It's April 1st, and the order was placed in February! I want my money back. This is ridiculous, and I've never had this problem with Zenni. Your customer service is nonexistent, forcing me to file complaints just to get attention. CS Rep: You are absolutely right to be upset, and I sincerely apologize for the entire experience. It's clear we failed to deliver your order and process your refund in a timely manner. I am processing a full refund of $246.00 for you immediately. You should see it reflected on your statement within 7-10 business days. Customer: 7-10 business days after all this trouble? That's still too long, and it feels like I had to fight tooth and nail for something that should have been automatic. This company is atrocious! CS Rep: I completely agree that this timeline is not ideal, and I genuinely regret the ordeal you've been through. I've escalated the refund processing to ensure it's prioritized. Again, I am truly sorry for the distress and inconvenience, and I hope we can regain some trust in the future.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and to highlight the urgent need for better customer service.
From Frustration to Fantastic: Mozaer.com Restores My Faith in Online Eyewear Shopping! ✨💖
That satisfying feeling of having everything perfectly protected? It's all thanks to my latest discovery. If you've ever worried about your precious eyewear getting scratched or damaged, then you absolutely need to see what I'm talking about. This isn't just a simple holder; it's a stylish, durable safeguard that brings incredible peace of mind. Get ready to elevate your eyewear care game with this essential Waterproof Glasses Case. Trust me, your glasses (and your peace of mind) will thank you! My last online shopping experience for glasses was an absolute nightmare 😤. I paid $246 for an order on February 24th, but my glasses from a previous retailer never arrived. The tracking was stuck in Atlanta, and all I ever got were useless automated responses saying "it is in transit from a BOT." It was a frustrating battle just to get a refund, and the complete lack of service left me feeling ripped off and incredibly disappointed ðŸ˜.
After that terrible ordeal, I was really hesitant to trust any online eyewear store again. But I desperately needed a new glasses case, and after some careful research, I stumbled upon Mozaer.com. I was drawn to their clear commitment to customer satisfaction and the genuinely positive reviews, which felt like a stark contrast to my previous experience 🤔.
I was particularly encouraged by comments like: "I am leaving a five star review in accordance with the ease of ordering and the virtual help I received online from Nicole, when I had a question on Mozaer.com. So far so good. I have ordered before and was very pleased with my glasses from Mozaer.com and I’m sure I will be again."
My experience with Mozaer.com for my new Waterproof Glasses Case was equally fantastic ✨. The product quality is excellent, and it arrived much faster than I expected. Their customer service was incredibly responsive and genuinely helpful, a refreshing change from the automated runarounds I'd faced before. I'm so impressed by their reliability and seamless process that I'm now confidently planning to purchase my next pair of reading glasses from them too. What a truly positive shopping experience! 😃
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